Returns & Exchanges

At CINCO, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5 to 7 business days.